Delivery Information

All prices include all delivery costs including taxes.

  • We aim to deliver all gifts (all year round) within 5-10 working days of receipt of order, weather permitting. Delivery to remote locations such as Nova Scotia, New Brunswick, Newfoundland and Labrador, Yukon, Northwest Territories and Nunavut in Canada, areas across the USA and remote areas of Northern Queensland, Australia may take longer.

  • All prices quoted include "Standard delivery" and are made during working hours (between Monday and Friday, excluding Public Holidays). If the recipient is not at home when the driver attempts delivery, the driver is instructed to use their discretion to leave the parcel with a neighbour, or in a safe place.  To ensure safe delivery please give some thought as to whether the recipient will be available for the delivery and consider the possibility of delivery to a work address.

  • Delivery is not available to a Post Office (PO) Box.

  • Orders will not be despatched until payment is received in full.

  • We will not be liable for any re-delivery costs if incorrect address information is supplied. Re-delivery will incur a redelivery cost equal to 25% of the total hamper price and will need to be accepted and paid for prior to any redelivery.

  • We will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place to an incorrect address.

  • In the event of non-delivery or damage caused by our error, we will make a replacement delivery as soon as possible after receiving advice of the problem or provide a full refund to the sender.
  • Gift hampers including alcohol may only be purchased and delivered to persons who are over the age of 18 or 21 depending on the countries statutory requirement.
  • In some circumstances beyond our control, delivery may be delayed. We cannot be held responsible for these instances, for example in extreme weather events. We will, however, do all we can to investigate and resolve this on your behalf.
Christmas deliveries and orders

Orders for pre-Christmas delivery must be received prior to Thursday the 15th December 2022.

We aim to deliver all "Christmas" orders between the 5th and 24th December.

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